1. Information We Collect
When using the iMUO Institute Portal, we collect the following types of information:
- Institute information: School name, code, contact person, email, phone, and address.
- Student information: Name, email, phone, category, topic/instrument, class, and exam preferences.
- Payment data: Transaction reference numbers and fee amounts (we do not store full card or bank details).
- Usage data: Login timestamps, pages visited, and actions performed in the portal.
2. How We Use Your Information
We use the collected information to:
- Process student enrolments and exam registrations.
- Generate roll numbers, admit cards, and result sheets.
- Send examination-related notifications and circulars.
- Verify payment status and issue receipts.
- Improve the functionality and security of the portal.
3. Data Sharing
We do not sell your personal data to third parties. Information may be shared with:
- Payment processors (e.g., Atom Paynetz) solely to process fee transactions.
- Examination coordinators for logistics and centre assignments.
- Government authorities if required by law.
4. Data Security
We implement industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your data. However, no system can guarantee absolute security.
5. Data Retention
Student and institute data is retained for the duration of the exam session and for a minimum of 3 years thereafter for record-keeping and dispute resolution purposes.
6. Your Rights
You may request:
- Access to the personal data we hold about your institute or students.
- Correction of inaccurate information.
- Deletion of data, subject to legal and operational requirements.
Requests can be submitted through the Support section of the portal.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted in the portal and the effective date will be revised accordingly.